IT Services

Managed IT Support for
Durham Region & GTA

Proactive monitoring, fast remote helpdesk and on-site support for small businesses across Whitby, Oshawa, Ajax, Pickering and the Greater Toronto Area. We catch problems before you do.

📞 (416) 457-3639
24/7
Emergency Access
4hr
Max Response SLA
99.9%
Uptime Guarantee
200+
Businesses Served
What's Included

Everything Your Business
Needs to Stay Running

🖥️
Remote Helpdesk
Real technicians available by phone, email and remote desktop. Most issues resolved within 60 minutes without you waiting for a site visit.
📡
24/7 Network Monitoring
We monitor your servers, workstations, routers and firewalls around the clock. Alerts fire before problems affect your business.
🔄
Patch Management
Automated Windows, macOS and third-party software updates deployed in tested maintenance windows — no surprise reboots during your workday.
🛡️
Endpoint Security
SentinelOne or equivalent next-gen antivirus on every managed device. Real-time threat detection, quarantine and remediation included.
💾
Backup & Recovery
Automated cloud and local backups verified daily. In the event of ransomware, hardware failure or accidental deletion — we restore fast.
📋
Monthly Health Reports
Clear, jargon-free monthly summaries of your network health, patching status, backup logs and any incidents resolved.
🖨️
Device & Printer Setup
New staff onboarding, printer configuration, device procurement advice and hardware installation across your office or home office.
🔗
Network & WiFi
Router configuration, WiFi access point setup, VLAN segmentation and network troubleshooting for offices of any size.
☁️
Cloud Management
Microsoft 365, Google Workspace, Azure and AWS account management, licence optimization and user provisioning included.
Who We Serve

IT Support for Every
Durham Region Business

✓Medical & Dental Clinics
✓Law Firms & Accountants
✓Contractors & Trades
✓Restaurants & Retail
✓Real Estate Agents
✓Home Office & Remote Workers
✓Non-Profits
✓Manufacturing & OT
Plans & Pricing

Simple Monthly Plans

No lock-in. Cancel with 30 days notice. All prices CAD.

Starter
$499/mo
Up to 5 devices · home office & solo
  • ✓Remote helpdesk (business hours)
  • ✓Basic monitoring
  • ✓Monthly patching
  • ✓Microsoft 365 management
  • ✓Email support
Most Popular
Growth
$1,199/mo
Up to 25 devices · growing teams
  • ✓24/7 emergency helpdesk
  • ✓Advanced monitoring & alerts
  • ✓4-hour SLA on critical issues
  • ✓Firewall & VPN management
  • ✓Phone, email & chat support
  • ✓Monthly IT health report
Enterprise
Custom
25+ devices · multi-site
  • ✓Unlimited managed devices
  • ✓1-hour SLA on critical issues
  • ✓Dedicated account manager
  • ✓On-site support included
  • ✓Quarterly technology reviews
  • ✓Security camera management
FAQ

Common Questions

Do you provide on-site support in Durham Region?
+
Yes — on-site support is available across Whitby, Oshawa, Ajax, Pickering, Bowmanville and the broader GTA. Growth and Enterprise clients have on-site visits included. Starter clients can add on-site visits at an hourly rate.
How fast do you respond to emergencies?
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Growth and Enterprise clients reach a live technician 24/7 with a 4-hour SLA on critical issues. Most remote problems are resolved within 60 minutes. Starter clients are supported business hours Mon–Fri 8am–6pm EST.
Can you take over from our current IT provider?
+
Absolutely. We handle the transition completely — auditing your current environment, documenting everything and taking over management with minimal disruption to your team. We work alongside outgoing providers professionally.
What if we only have 1-2 computers?
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No problem. Our Starter plan is designed exactly for home offices and very small businesses. Many of our clients start with just 1–2 devices and grow from there.

Get a Free IT Assessment Today

We'll review your current setup and give you an honest report — no obligation, no jargon. Serving Whitby, Oshawa, Ajax, Pickering and all of Durham Region.

📞 (416) 457-3639
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